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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeanne Boone

May 17, 2023

5  out of  5 rating by Jeanne Boone
"We have to thank Johanna with all her help in our ongoing insurance problem.Not being tech savy she was very patient with us.Great employee!"

Kari B

May 11, 2023

5  out of  5 rating by Kari B
"The Sullivan State Farm agency is awesome!!! The agency is a warm and friendly place with agents specializing in ALL areas you could ever need. The knowledge and service is top notch."

Stephen Leadbetter

May 9, 2023

1  out of  5 rating by Stephen Leadbetter
"I was promised my rate would never increase by using the app and device in my car upon agreeing to a policy with this company. However my first renewal saw a 7% increase with no explanation. Somehow the device wasn’t registering with the app. Guess what I was contacted then. I’m return I was very blunt and voiced my displeasure with the company. Once I got aggressive then I received a response from Mr Sullivan himself. Stating that I lied about my mileage per yr. (Which I still haven’t surpassed) and that he had adjusted it for my next renewal implying that my rate would increase again. It’s sad I have to be aggressive and rude to get any response from this company. And that they will promise you one thing and do another. Furthermore I was told he wouldn’t respond going forward. That shows excellent business practices and maturity for that matter. Be very aware of this company. As stated earlier. Mr Sullivan said he would make adjustments to my policy. And he came through on his promise to do so. He raised my rate again at the yr mark. This time 25% higher. Possibly out of spite for the negative review. I haven’t exceeded my miles. Used the sensor at their request and haven’t had any violations in yrs. Yet I’ve had 2 rate increases when I was promised that my rate would never go up. This man is shady at best. I stand FIRM with my review."

Readings by Judie Team

May 5, 2023

1  out of  5 rating by Readings by Judie Team
"I had been with Mike Sullivan agency for many years and have been very pleased with the service until a couple of months ago. The customer service became horrible , I felt mistreated and disrespected. I’ve now switched to a different provider."

Debbie Gervickas

May 2, 2023

5  out of  5 rating by Debbie Gervickas
"Alyssa Eckes was awesome in helping me transfer my auto insurance to State Farm. State Farm did not vary price on how or when you pay and let me choose my payment date. Great service!"

Steve P

April 12, 2023

5  out of  5 rating by Steve P
"There is no place like home, that’s what comes to mind when I think about The Sullivan Agency! I’m proud to say that I have been with State Farm for over 30 years, and with the Sullivan agency since they opened thier doors. I can assure you that the Sullivan Group always go’s above and beyond to meet my insurance needs. Only being a phone call away, Kerri Bozic and all the Sullivan’s staff is ready to answer questions and or make changes to policies. From my home, vehicles, and life policies- State Farm is there to guaruntee I am protected! Thank you for all you do, Sullivan State Farm!"

Connie Catanese

April 1, 2023

4  out of  5 rating by Connie Catanese
"In our unstable insurance industry, it was a pleasure dealing with Johanna for our insurance needs. We have insured both our Home and Automobiles with State Farm. Johanna was professional, and knowledgeable. I have called her subsequently with additional questions and she has been able to answer all my questions."

Cheryl H

March 27, 2023

5  out of  5 rating by Cheryl H
"Alyssa Eckes is the best! She is very knowledgeable about the coverages needed and responds quickly. I highly recommend using her as your State Farm rep!"

Elna Martin

February 27, 2023

5  out of  5 rating by Elna Martin
"Alyssa was knowledgeable, helpful and extremely courteous."

gregg mcdonough

February 10, 2023

5  out of  5 rating by gregg mcdonough
"Great service no stress, very happy"

vincent dimarzo

February 3, 2023

5  out of  5 rating by vincent dimarzo
"Zach went over and beyond helping me out we have been with this agency for quite a few years and will continue to use them and highly recommend them. Thanks again Zack keep up the good work."

Rick de Zoete

January 23, 2023

5  out of  5 rating by Rick de Zoete
"Great service from Johanna re: auto insurance - friendly, efficient and knowledgeable. Also, saved a good amount over my current insurer."

Eric D'Aigle

January 11, 2023

4  out of  5 rating by Eric D'Aigle
"Contacted this business through another State Farm agency. So far, very friendly, responsive, and professional. Looking forward to a long, satisfying relationship. Update: Had a hurricane-related claim to my vehicle, State Farm Claims did an outstanding job. This agency is developing a habit of unanswered emails. Downgrade to 4 stars."

Cardona Bros

January 9, 2023

5  out of  5 rating by Cardona Bros
"Kary Bozic was great, she saved me $140 per month. Kary was nice and very professional the process was done in less than 20 minutes, Keep it up Kary"


November 15, 2022

5  out of  5 rating by C M
"Johanna gave us a fast response when we needed a copy of our current Flood policy!!! Thx J!"

Kayley Santiago

September 14, 2022

5  out of  5 rating by Kayley Santiago
"Alyssa is absolutely amazing. Took so much time with me on a Sunday to get my insurance situated and started. She's such a blessing"

jo cat

August 15, 2022

5  out of  5 rating by jo cat
"Thank you Greitty Lanes. Your assistance with my policy was professional, kind and painless."

Ashley Nicole

July 11, 2022

5  out of  5 rating by Ashley Nicole
"I just recently switched over to State Farm and had the pleasure of working with Kari, and she is GREAT!! Kari has been so helpful, and responds very quickly to my e-mails! I would definitely recommend her to anyone!!"

Judith Dietz

June 23, 2022

2  out of  5 rating by Judith Dietz
"Totally agree with Eric Bettermen! I contacted Citizens myself since you told me I am not covered as my payment clearly clears the bank two days after mailed. Very unprofessional and condescending! I’d been with State Farm for 43 years and NEVER was treated so badly by any agent."

angela sanchez

June 14, 2022

5  out of  5 rating by angela sanchez
"I would like to recognize ismarary Morales. Very professional, very helpful and knowledgeable. Ready to help when my insurance was cancelled. I received today impeccable service. When I left the office I was happy. Thank you ismaray for all your help. 5 stars are not enough!"

Mandy Yeuglowitz

May 19, 2022

5  out of  5 rating by Mandy Yeuglowitz
"Had the pleasure of working with Kari today regarding insurance. So very knowledgeable and professional in helping decide what policy fits my needs. Looking forward to working with her for additional insurance adventures!"

Don Borgat

May 10, 2022

5  out of  5 rating by Don Borgat
"Brandon was amazing as my guide. He made the experience so much easier and affordable"

Emilee Werline

May 4, 2022

5  out of  5 rating by Emilee Werline
"Wendy was sooooo helpful and patient helping me create a new policy today after being with the same carrier for 8 years. I appreciate you!"

Yun Zou

April 7, 2022

5  out of  5 rating by Yun Zou
"Johanna Blanco the most excellent! She service is always delightful, and every time I've reached out, not only has she gotten back to me quickly, but it's always with a super informative, detailed email. She goes above and beyond with her explanations and fills the knowledge gap - she is a true professional."

Jessica Drege

March 6, 2022

5  out of  5 rating by Jessica Drege
"Kari Marlowe the most excellent! Her service is always delightful, and every time I've reached out, not only has she gotten back to me quickly, but it's always with a super informative, detailed email. She goes above and beyond with her explanations and fills the knowledge gap - she is a true professional. Mike Sullivan is lucky to have Kari on her team."